Sears Hometown Store in Waterford Township, MI Closed now

Reviews about Sears Hometown Store

• ★ ☆ ☆ ☆ ☆

  March 26, 2019, by Emily Washington
  WARNING.... DO NOT PURCHASE AN EXTENDED WARRANTY AGREEMENT FROM SEARS/ASSURANT!!!! Purchased a 5yr extended warranty on a new LG French Door refrigerator. After several days a repairman was sent out and told me the compressor, blower, and evaporator needed to be replaced, and refilled with refrigerant. Four days later, I was told parts were just ordered and should arrive in 10 business days. Also, the food loss reimbursement is a complete fail. Talked to a Assurant representative each day, over the pass 6 days, and was told each time that I would receive an email the next business day with instructions on how to itemize and submit documentation for Food Loss Reimbursement. I still have not received an email. Will call again today.